FAQ: I can’t find my course

Welcome to Moodle! This guide will help you navigate and change your course view from the default Card view to the Hierarchy view. Follow these simple steps to customise your course layout for a better, more visible and simpler learning experience.

Step-by-Step Instructions:

1. Log in to Moodle

Open your web browser and go to the Moodle login page.

Click UAL Login

Enter your UAL username and password

Follow the multi-factor authentication (MFA) prompts

The UAL Login button on the Moodle login page
The UAL Login button on the Moodle login page

2. Access Your Dashboard

After logging in, you will be directed to your Dashboard.

At the top of the Dashboard, go to the My Courses area where all your courses are displayed.

The Moodle menu bar, with the My Courses link highlighted
The Moodle menu bar

3. Default Card View

By default, your courses will be displayed in Card view.

4. Change to Hierarchy View

To change the view, locate the search bar on the far right of the My Courses area.

Click on the Card button next to the search bar. From the dropdown menu, select Hierarchy

The view dropdown menu on the My Courses page with the hierarchy option highlighted
The view filter on the My Courses page

The Hierarchy view for 25/26 academic year courses.

Hierarchy view of a course on the My Courses page, showing the nested levels of the course: Programme area, course name, then year of the course followed by units
An example of the Hierarchy view on the My Courses page

5. Switching Back to Card View

If you prefer to use the Card view again, you can easily switch back by clicking on the Hierarchy and choosing Card

The Card option in the view filters for the My Courses page
The view filter on the My Courses page

Card view options

Use the search bar and type 25/26 to search for the current academic year courses and units.

Use the card options to star a course or hide a course from your view.

Course card options on the My Courses page, with options to star a course or hide a course highlighted
Course card options on the My Courses page

Hidden courses will be removed from your default view. They can be found again using the view filters above the Card view. Click All, then Removed from view to find them.

Additional Tips

  • Navigating the Hierarchy View: In the Hierarchy view, course sections and activities are displayed in a nested format: programme, course, course year and units. You can expand and collapse sections to easily navigate through the course content.
  • Getting Help: If you encounter any issues or need assistance, don’t hesitate to contact Central Digital Learning by raising the request via MySupport.

We hope this guide helps you make the most of your Moodle experience. Happy learning!

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